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IT service management
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471	The Miracle Foundation Document Retention and Destruction Policy Purpose In accordance with the Sarbanes-Oxley Act, which makes it a crime to alter, cover up, falsify, or destroy any document with the intent of impeding Add to Reading List Source URL: www.miraclefoundation.org Language: English - Date: 2014-04-04 08:20:27 Retention period Public economics Internal Revenue Service Tax return Tax Political economy Business IRS tax forms Taxation in the United States Taxation Data management
472	The Healthcare Identifier Service What does it mean to you? What is e-health? The electronic collection, management, use, storage and sharing of healthcare information. For example: Add to Reading List Source URL: sehpa.com.au Language: English - Date: 2012-10-09 20:46:03 Medicare Health Electronic health record Medicare card
473	Gartner Consulting Case Study: State Government Assesses IT Service Catalog Rates to Validate Current Competitiveness Client Context A state government IT organization needed to validate that the current rates in its IT Add to Reading List Source URL: www.gartner.com Language: English - Date: 2011-11-04 14:00:32 Information technology management Service catalog Standards
474	New IT Roles Checklist IT Skills You Can’t Afford to Miss Employees need to increase productivity by 20% to meet today’s business objectives. As a result, the most progressive IT leaders are introducing six new roles Add to Reading List Source URL: www.executiveboard.com Language: English - Date: 2014-08-21 12:38:09 Systems engineering Software requirements Business analysis Requirements analysis Usability Requirement Service-oriented architecture Business intelligence Business analyst Software development Information technology management Business
475	CEB Service Management Bootcamp TransCanada’s Service Management Acceleration Member Success Story Having made significant progress in implementing IT service management, IT Add to Reading List Source URL: www.executiveboard.com Language: English - Date: 2014-01-13 17:25:36 The Corporate Executive Board Company Service IT service management Economics Information technology management Business Marketing
476	2013 Incident and Problem Tools Review BEST IN CLASS: Incident & Problem Management 2013 TOPDESK: “The inclusion of the Kanban-style resourcing board, but also the way in which tasks can be placed and moved about reall Add to Reading List Source URL: www.theitsmreview.com Language: English - Date: 2013-10-25 16:17:19 Technology Service desk Information Technology Infrastructure Library IT service management Problem management Kanban Swindon Information technology management Business Project management
477	• Clinical audit fundamentals – what it is, what it isn’t, appreciating the process and understanding how to conduct a successful clinical audit project • Understanding barriers to clinical audit and tips for Add to Reading List Source URL: www.healthcareconferencesuk.co.uk Language: English - Date: 2015-01-22 06:04:19 Healthcare management Medicine Clinical audit Healthcare Auditing Health National Health Service
478	Module 12 Online customer service So your website is up and running, and you have the basics covered. Now it’s time to think about turning good to great. Improving your online customer service can deliver big results. Add to Reading List Source URL: professionalservicesonline.com.au Language: English - Date: 2015-03-29 18:22:10 Online chat Customer service Electronic commerce Information technology management ECRM Customer experience Marketing Customer experience management Live support software
479	Planning Advisors Enterprises are on a transformational journey to Digital Infrastructure — striving to deploy the right combination of datacenter, IT systems and software, and third-party colocation and cloud service Add to Reading List Source URL: 451research.com Language: English - Date: 2014-07-10 12:04:24 Cloud storage Data center Data management Distributed data storage Networks Cloud computing Concurrent computing Computing Distributed computing
480	OFFICE OF THE PUBLIC SERVICE COMMISSION The Office of the Public Service Commission is an equal opportunity, representative employer. It is the intention to promote representitivity (race, gender and disability) in the P Add to Reading List Source URL: www.psc.gov.za Language: English - Date: 2014-09-09 02:30:24 South African Qualifications Authority Job evaluation Job description Human resource management Recruitment Education in South Africa

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